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IMS Manual

IM 3.0 – Integrated Policy

It is the policy of the organisation to provide a range of products and services which meet the requirements of its customers, regulatory requirements using best practicable methods and quality standard parameters within a safe and healthy environment as a minimum. All processes are carried out in a cost effective and timely manner, and in accordance with the highest professional standards aiming for continual improvement and customer satisfaction through the involvement and participation of all levels of Personnel and other interested parties.

 To meet this commitment the organisation has documented, implemented and will maintain an Integrated Management System which sets out to satisfy or exceed the requirements of BS EN ISO 9001:2000, BS EN ISO 14001:2004 and OHSAS 18001:1999 ensuring that it has the resources needed and the contribution of suppliers and partners.

The prime objective is providing a quality product and service through an adequately controlled management system and the adoption of a process approach. In order to achieve this we will:

 • Ensure that all our employees adhere to our Integrated     Management System

 • Maintain a good relationship with all interested parties through     effective communication

 • Minimise the risk of causing pollution

 • Minimise accidents, incidents and non-conformance

 • Train, develop and communicate with our employees in order to     meet business needs

 • Make use of best practice when planning and developing new and    existing operations

 • Review the Integrated Management System to determine its     effectiveness and ensure continual improvement.

The Directors have agreed the objectives in line with this policy which are communicated, understood and implemented at appropriate levels in the organisation

This policy is approved by the undersigned and is supported by all Personnel within the organisation, displayed in prominent places and reviewed at the management review meeting for suitability and effectiveness addressing continual improvement and customer satisfaction.

Barry Wilberforce
Managing Director

 

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